Job Vacancies

The British Heart Foundation- Assistant Store Manager

Are you looking for an opportunity to progress in store management?  We’re looking for an Assistant Store Manager to join our home store team in Cramlington so we could be the perfect match!

What does this role involve: As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence.

Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by:

  • Ensuring highest standard of customer service
  • Achieving targets
  • Maintaining a high standard of visual merchandising
  • Maximising sales through physical and digital channels
  • Supporting with the recruitment and development of volunteers
  • Achieving expectations within campaign activities
  • Working with the manager to generate stock

Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis.  Due to the volume of donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research.

What are we looking for:

  • Experience in a customer facing role
  •  Supervisory experience
  • Commercially driven to encourage new ideas
  •  Inclusive approach to developing teams
  • Passion for delivering exceptional customer service and achieving the highest retail standards
  •  Results driven but with a recognition of right result, right way.

Why join the BHF?

We have a strong culture of internal progression and will actively support you to develop your career.

Our generous staff benefits include:

  • 38 days annual leave (with the option to buy and sell leave)
  • Holistic support leave of up to 10 additional days off each year
  • Wagestream – claim early access to your wages as you earn them
  • Enhanced family policies (maternity, paternity and adoption leave)
  • 25% staff discount
  • Health cash plan (Dental, Optical, Therapies, etc)
  • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
  • Pension with employer contribution of up to 10%
  • Cycle to work scheme
  • Discount options for gym membership
  • Discounts with a range of retailers

To find out more or to apply click here

Cooplands- Sales Assistant

We are looking for friendly and dedicated sales assistants who can provide outstanding customer service to join our welcoming Cooplands bakery team! As a sales assistant, you will have a range of duties from engaging with our customers, delivering a fast and friendly service and preparing our much-loved products. Join us and you will be part of a team that loves to work together to ensure your store looks great and each customer leaves feeling happy.

What’s in it for me? To show our appreciation for your hard work, we have a range of benefits you can take advantage of:

28 days (including Bank Holidays).
Company Sick Pay.
25% Cooplands Discount.
10% Asda Discount.
Flexible Shifts – work-life balance.
EG Rewards (Exclusive shopping discounts)
Pension Scheme.
Employee Assistance Programme.
Life Assurance.
Recognition scheme.
Free hot drinks.

Some customer service experience always comes in handy, although it is not essential, as we will support you with great training! If you are reliable, enjoy early morning starts and love to have fun as part of a team then we would be delighted to hear from you.

Our shift patterns run from 6.00am to 18.00pm therefore we desire candidates to be available between these hours, although we can be flexible and we will try to accommodate your availability.

Please be advised that, as this is a food establishment, there may be potential exposure to allergens in the workplace.

To find out more or to apply click here

Home Bargains- Store Manager

Welcome to Home Bargains, where exciting opportunities await you in our dynamic world of retail management. As a rapidly growing company, there are always opportunities for passionate individuals to join us and lead our teams to success and be an integral part of our thriving retail community.

As a Store Manager at Home Bargains, you’re not just running a store; you’re leading a team towards achieving remarkable results. Your role is pivotal in fostering a culture of growth, excellence, and customer satisfaction. You’ll develop a high-performing team dedicated to making your store a success, ensuring every customer leaves happier than they arrived.

Our management structure offers a clear path for career progression and personal development. Join us on this exciting journey and be part of the Home Bargains continued success story.

Job Overview

  • Develop My People – You’re a mentor, motivating your team and helping them achieve. You guide your team with a mixture of passion and insight to deliver an exceptional shopping experience for our customers.
  • Deliver for Customers – Your mission is to uphold our customer priorities and ensure your team is aligned with our core service standards, directly contributing to an outstanding customer experience.
  • Grow My Business – You’re responsible for driving sales, optimizing store layouts, and ensuring product promotions are executed flawlessly. Your strategic vision and commercial acumen play a crucial role in the store’s profitability and success.

Minimum Criteria To Apply

  • Experience of managing a retail team in a fast-moving retail environment
  • Demonstrate the following competencies:
    • Prioritise and organise work
    • Customer focus
    • Communicate and motivate others
    • Manage and lead teams
    • Make commercially astute decisions
    • Rapidly problem solve
    • Develop talent

To find out more or to apply click here

H Samuel-Temporary Christmas Sales Associate (part time)

Christmas is a wonderful time in our stores. It’s a time when people with a real passion for quality customer service can help us create the perfect festive atmosphere: turning every moment into a sparkling, welcoming opportunity for Amazing Customer Experiences. Whether a customer is looking for jewellery, a watch or just ‘something special’, you’ll make sure they leave with it gift-wrapped.

Of course, Christmas isn’t just for customers. You’ll get something special from us, too. This is an opportunity to gain fantastic retail experience, learning quickly about our products and gaining some real jewellery expertise that you can share with customers. During Christmas, lots of customers come to our stores simply to browse – you’ll answer their questions, showcase our products and use your sales skills to help the team meet targets.

As the face of H. Samuel, we want you to reflect our brand, culture and customers. You certainly won’t find our Store team members suited and booted. Instead, we’re proud of our team’s unique personalities and to showcase this we have a fashion conscious, business casual dress code, which encourages our teams to celebrate their own tattoo’s, piercings and style!

Your background

You’ll have a passion for putting the customer first and creating memorable customer experiences. While you may not specifically have jewellery experience, you will certainly have an interest in jewellery products and brands. A positive, ‘can-do’ attitude is essential, with a natural ability for striking up a conversation with a diverse range of customers.

What’s next?

When you submit your application, you will be invited to complete a short online assessment.

If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us.

Successful applicants will be contacted by the store manager inviting you to the final stage interviews.

We recommend to regularly check your emails to ensure you don’t miss any updates with your application.

To find out more or to apply click here